Process Improvement Vs. Engagement
Should you invest more in improving your processes or engaging your people? It’s not an easy question, and the answer isn’t as obvious as I first thought when I started my career in leadership development and lean thinking.
Speaking up, and why we think it will literally kill us.
There are three things that you need to know to understand why going against the grain is hard:
We are social creatures, and avoiding social pain is a survival mechanism
We are intelligent, creative and compassionate beings and not necessarily ruled by our instincts
We live closer in time to Tyrannosaurus Rex than T-Rex lived to Stegosaurus